Other Duties as Assigned: The Invisible Labor of the PM Role
Every project manager carries work that never appears on a charter or a status report: the conversation that keeps a stakeholder engaged, the quiet check-in that catches trouble early, the follow-through nobody assigned but everybody needed.
Join Ben Havens-Stokes, PMP, MBA (Ori PM Consulting, Immediate Past President of PMI Monterey Bay) for a live session naming that labor directly, grounded in the Zeigarnik Effect and PMI's current M.O.R.E. framework, with practical language you can bring back to your own team and your own case for what you're worth.
What we'll cover:
- A framework for identifying and articulating the "other duties" that drive project outcomes
- The psychology behind why this work goes unrecognized, and what actually breaks when it does
- How to reframe invisible labor as project value in a sponsor-facing conversation
- A closing technique for ending your workday without carrying open loops home with you
Who should attend:
Project managers, program managers, and anyone doing coordination work that doesn't show up in their job title, credentialed or not. No PMP required.
Format:
Live, virtual, ~45–50 minutes including polling and discussion. Hosted via Microsoft Teams — a join link will be sent to registrants ahead of the session.
PDU credit:
Eligible for 1.0 PDU (0.75 Power Skills / 0.25 Business Acumen) for members pursuing continuing certification.
Self-report through myPMI after attending.
